Adaeze Ume

Adaeze Ume is Head Consumer Liabilities & Propositions at Access Bank Plc. Her professional experience spans over 20 years across Youth, Consumer, Micro Small and Medium Scale Businesses, Women and Affluent segments. Her core specialization is in Retail Products & Propositions Development where she has worked extensively in different capacities as both Product Manager and Segment Head. Adaeze was one of the special invitees from Africa, sponsored by World Women Banking in the Global Youth Economic Opportunities Summit in Washington DC, after which she proceeded to give a similar presentation as a panelist at SOFI (Symposium on Financial Inclusion) 2018 sponsored by Mastercard Foundation.

She is currently a Certified Retail Banker, from Retail Banking Academy, United Kingdom (CRB, RBAIII). She also holds an MBA from University of Lagos (2003) where she specialized in Marketing. In 2022, she concluded a foremost Digital Marketing Programme at the prestigious Columbia Business School specializing in Customer Engagement, Social media, Planning, and Analytics as well became a Chartered Banker same year. In the year 2023, she was appointed to the board of one of the verticals of Access Holding Company, Access Insurance, as a non- Executive Director. The best female graduating student in her class, B.Sc. combined honours Biochemistry/Zoology from the University of Nigeria (2000)