Meliora Technologies LTD is a leading software engineering firm founded in Kenya in 2015. Over the past 8+ years, we have developed cutting-edge solutions catering to large enterprises, including Banks, Telcos, and numerous VAS aggregators across Africa.
We specialize in providing innovative solutions in the following areas:
- Customer Engagement: Offering Bulk SMS services, Voting and Surveys, Customer Satisfaction (CSAT) tools, and SMS Ad Riders.
- Customer Experience (CX) Monitoring: Providing Real-time Service Monitoring Solutions, API and Web monitoring, Client Application Monitoring, and Customer Experience Monitoring services.
- Customer Value Management (CVM): Conducting Conversational CVM Campaigns, Cross-sell and Upsell Campaigns, and developing a comprehensive 360-degree/Single view of the customer (Coming soon).
- Additional Value Services: Software Development Partnerships, Telco research &
development work, as well as Equipping the next generation of Software Engineers from Africa.
Some notable achievements of Meliora include:
- Establishing a simple and secure enterprise SMS Gateway with a capacity of 2000+ Minimum TPS and processing over 80M transactions per month, serving the banking industry locally and internationally for the past 7 years.
- Pioneering SS7/SIGTRAN development work in Kenya and across Africa.
- Building high Transaction Per Second (TPS) systems such as the 6K TPS SDP, scalable for further expansion.
- Conducting diameter protocol research and development, resulting in the implementation of a DCC gateway powering CBS/OCS billing.
Why do we exist?
Our mission at Meliora is to change the software engineering landscape in Africa. We aim to achieve this by empowering the next generation of software engineers in Kenya with the right mindset, skillset, and toolset. We do this through the Natujenge initiative, coined after the Swahili word “Natujenge” meaning “Let us build together”, which currently boasts of a community of 300+ young, upcoming developers. Through our platform, we enable these engineers to craft exceptional solutions to address Africa’s challenges and extend our impact beyond the continent.